Last updated: January 1, 2025
Account deletion through the app is processed immediately. You'll receive a confirmation email within 24 hours.
Email deletion requests are processed within 1-3 business days. You'll receive a confirmation email once completed.
All personal data is completely removed from our systems within 30 days of account deletion.
Before deleting your account, you can export your data:
No, account deletion is permanent and cannot be reversed. You would need to create a new account if you want to use our services again.
Yes, all your saved designs, templates, and custom creations will be permanently deleted along with your account.
Pending orders will be cancelled and refunded. Completed orders will remain in our records for legal and accounting purposes.
Yes, but your subscription will be cancelled and you may be eligible for a prorated refund depending on your subscription terms.
Email deletion requests are typically processed within 1-3 business days. You'll receive a confirmation email once completed.
If you have questions about account deletion or need assistance, please contact our support team:
deletion@custom-tees.app
support@custom-tees.app
Available in the app
Mon-Fri, 9 AM - 6 PM EST
1-800-CUSTOM-T
Mon-Fri, 9 AM - 6 PM EST